Privacy Policy

Welcome to Creaz.

Creaz is committed to protecting your privacy and ensuring that your personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the French Data Protection Act (Loi Informatique et Libertés), and other applicable legislation.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, communicate with us, or use our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

The data controller is:

Creaz SASU
Registered in France

Email: info@creaz.com
Website: https://www.creaz.com

For any questions relating to this Privacy Policy or the processing of your personal data, you may contact us at: info@creaz.com.

Depending on your interaction with us, we may collect the following personal data:

Information You Voluntarily Provide

• First and last name
• Company name
• Job title
• Email address
• Telephone number
• Country
• Industry
• Project information
• Budget information
• Files or documents you choose to upload
• Any information you include in messages or forms submitted through our website

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Language preferences
• Date and time of your visit
• Pages viewed
• Time spent on pages
• Navigation path
• Referring website
• Cookies and similar technologies

We use your personal data to:

• Respond to inquiries
• Provide our services
• Prepare quotations and proposals
• Manage projects and client relationships
• Communicate with clients and partners
• Improve our website and user experience
• Analyze website traffic and performance
• Ensure website security
• Prevent fraud and abuse
• Comply with legal and regulatory obligations
• Send newsletters and marketing communications where permitted by law
• Organize meetings, consultations, and events
• Improve our AI powered services and digital experiences

Depending on the circumstances, we process your personal data on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Steps requested prior to entering into a contract
• Compliance with legal obligations
• Our legitimate interests, provided they do not override your rights and freedoms

Certain features of our website may use artificial intelligence technologies to provide interactive assistance, personalized experiences, or automated recommendations.

Information submitted through AI features may be processed to:

• Generate responses
• Improve service quality
• Maintain system security
• Detect misuse or fraudulent activity

Please avoid submitting confidential information, trade secrets, financial information, or sensitive personal data unless specifically requested as part of a contractual engagement.

AI generated responses are provided for informational purposes only and should not be considered legal, financial, tax, medical, or professional advice.

We do not sell your personal data.

We may share your information only when necessary with trusted service providers, including:

• Hosting providers
• Cloud infrastructure providers
• CRM providers
• Email service providers
• Analytics providers
• IT support providers
• Professional advisors
• Payment providers
• Government authorities where required by law
• Carefully selected subcontractors acting on our behalf

All such providers are contractually required to process your data securely and in compliance with applicable data protection laws.

Some of our service providers may process personal data outside the European Economic Area.

Whenever such transfers occur, we implement appropriate safeguards in accordance with the GDPR, including where applicable:

• European Commission Adequacy Decisions
• Standard Contractual Clauses
• Other legally recognized transfer mechanisms

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

Retention periods depend on factors including:

• The duration of our business relationship
• Legal and regulatory requirements
• Accounting and tax obligations
• Potential legal claims

When personal data is no longer required, it is securely deleted or anonymized.

We implement appropriate technical and organizational measures designed to protect personal data against:

• Unauthorized access
• Loss
• Alteration
• Accidental destruction
• Misuse
• Unauthorized disclosure

While we continuously improve our security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your personal data
• Restrict processing
• Object to processing
• Withdraw consent at any time where consent is the legal basis
• Receive your personal data in a portable format
• Lodge a complaint with a supervisory authority

If you are located in France, you may file a complaint with the:

Commission Nationale de l'Informatique et des Libertés (CNIL)
https://www.cnil.fr

If you subscribe to our newsletter or otherwise agree to receive communications from us, we may send you:

• News and announcements
• Articles and insights
• Invitations to events
• Service updates
• Marketing communications

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at info@creaz.com.

Our website may contain links to third party websites.

We are not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of every website they visit.

Our website and services are intended for businesses, organizations, and professionals.

We do not knowingly collect personal data from children without the consent required under applicable law.

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with a revised “Last updated” date.

Where required by law, we will notify users of material changes.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Creaz SASU
Email: info@creaz.com
Website: https://www.creaz.com

This Privacy Policy shall be governed by and interpreted in accordance with the laws of France.

Any dispute relating to this Privacy Policy shall be submitted to the competent French courts, unless mandatory legal provisions provide otherwise.